Nevt App Terms of Service

Nevt - App for discovering events

PL - Wersja polska ← Back to app

Table of contents

  1. General provisions
  2. Purpose of the Nevt app, legal disclaimers
  3. General terms of use of the app
  4. Detailed terms of use of the app and website
  5. App functionalities
  6. Use of the user account
  7. Payment terms in the app (Premium Subscriptions)
  8. Nevt Website
  9. Rules for publishing content and user ratings
  10. Contact with the Service Provider
  11. Complaint handling procedure
  12. Restriction, suspension or termination of electronic services
  13. Search and visibility mechanisms (ranking)
  14. Data access in the Nevt app and Nevt website
  15. Statutory right of withdrawal from the contract
  16. Out-of-court methods of complaint handling and pursuing claims
  17. Technical breaks and failures
  18. License to use the app
  19. Illegal content and other content inconsistent with the Terms
  20. Final provisions

Thank you for your interest in the „Nevt" application (hereinafter referred to as the „Application" or the „Nevt Application"), available as a dedicated mobile application for Android and iOS devices and via the Website at nevt.app (hereinafter referred to as the „Nevt Website").

The Nevt Application is a social platform allowing Users to discover and create social Events, make contact with other Users sharing similar interests and build relationships based on common participation in Events. Core functionalities include: account registration and authorisation via email address and password (with email verification), discovering and creating spontaneous events on an interactive map, communication via event chats and private messages, a Wave system allowing Users to express interest in contact, creating and joining Communities that gather Users around shared interests together with a discussion wall and Community Events, and mutual rating of Users after events.

The core functionalities of the Application are free of charge for Users. A paid premium version (Premium Subscription) is also available with additional features, including the ability to create Events visible only to other Premium users, increased daily Wave limits, and access to other extended tools and features. The Nevt Website serves exclusively an informational role.

Please carefully read these Terms of Service, which set out the rules for using the Nevt Application and the Nevt Website, including the terms of providing services by electronic means, liability for published content, terms of the Premium Subscription and the rules of granting the license. Matters of personal data processing are governed by a separate Privacy Policy.

The Nevt Application and the Nevt Website are protected by copyright law, industrial property law and other applicable regulations. They may only be used under the terms set out in these Terms of Service.

Enjoy reading!

The Nevt Team

1. General provisions

  1. The owner of the Nevt Application is Jakub Plata, conducting business under the name JAKUB PLATA SOFTWARE, entered in the Central Register and Information on Economic Activity of the Republic of Poland kept by the minister competent for economic affairs, having: place of business and address for correspondence: ul. Seweryna Goszczyńskiego 3/5, 30-724 Kraków, Poland, tax ID (NIP) 7343558314, statistical number (REGON) 380061783, email address: jakub.plata@nevt.app, contact telephone number: +48 511 734 292 (hereinafter: the „Service Provider").
  2. The Service Provider makes the Nevt Application available (in its mobile version) and the Nevt Website (in its browser version, serving an exclusively informational function) and is responsible solely for the proper operation of Electronic Services and other functionalities in accordance with the information set out in these Terms. Alongside the Service Provider there are also Users – independent third parties in relation to the Service Provider. Users may use the Electronic Services and other functionalities provided via the Nevt Application on the conditions specified in these Terms.
  3. The Terms are addressed to all persons using the Nevt Application and the Nevt Website, unless a specific provision states otherwise. The provisions of these Terms are not intended to exclude or limit any consumer rights granted to them by mandatory provisions of law. In the event of any inconsistency between these Terms and such provisions, those provisions shall prevail.
  4. Terms used in these Terms of Service and beginning with a capital letter have the following meanings:
    1. DIGITAL SERVICES ACT – Regulation (EU) 2022/2065 of the European Parliament and of the Council of 19 October 2022 on a Single Market For Digital Services and amending Directive 2000/31/EC (Digital Services Act) (OJ L 277, 27.10.2022, p. 1–102).
    2. NEVT APPLICATION, APPLICATION – mobile software together with elements that are not computer programs within the meaning of Copyright Law but form an integral part of it, enabling the User to use the software on a mobile device running Android or iOS and meeting the requirements set out in these Terms.
    3. NEVT WEBSITE, WEBSITE – website available at nevt.app performing only an informational function about the Nevt Application, without enabling use of the Application's social functionalities.
    4. PRICE LIST – information on the prices of the Premium Subscription available in the Nevt Application and in the relevant app stores (Google Play, App Store) before purchase.
    5. CIVIL CODE – the Act on the Civil Code of 23 April 1964 (Journal of Laws No. 16, item 93, as amended).
    6. USER ACCOUNT, ACCOUNT – Electronic Service, an individual set of resources in the Nevt Application's ICT system, linked to the User's email address and activated upon verification of the email, in which data provided by the User and data generated from use of the Application are collected.
    7. ILLEGAL CONTENT – information that, in itself or by reference to an activity, including the provision of services (including Electronic Services), is not in compliance with Union law or with the law of any Member State that is in compliance with Union law, irrespective of the precise subject matter or nature of that law.
    8. ORGANISER – a User who creates an Event in the Application.
    9. COPYRIGHT LAW – the Act of 4 February 1994 on copyright and related rights (Journal of Laws No. 24, item 83, as amended).
    10. TERMS – these Terms of Service of the Nevt Application and the Nevt Website together with annexes forming an integral part hereof.
    11. PREMIUM SUBSCRIPTION – paid digital service provided by the Service Provider to the User, unlocking extended functionalities of the Nevt Application, purchased for a fixed period via Google Play or App Store.
    12. PARTICIPANT – a User who joins an Event.
    13. ELECTRONIC SERVICE – service provided by electronic means by the Service Provider to Users via the Nevt Application in accordance with these Terms.
    14. SERVICE PROVIDER – Jakub Plata conducting business under the name JAKUB PLATA SOFTWARE, entered in the Central Register and Information on Economic Activity of the Republic of Poland, ul. Seweryna Goszczyńskiego 3/5, 30-724 Kraków, Poland, tax ID (NIP) 7343558314, REGON 380061783, email address: jakub.plata@nevt.app, contact telephone number: +48 511 734 292.
    15. CONSUMER RIGHTS ACT – the Act of 30 May 2014 on consumer rights (Journal of Laws 2014, item 827, as amended).
    16. USER – a natural person who is 18 years of age or older, using the Application, including its functionalities and electronic services, whether or not they hold an Account.
    17. EVENT – a spontaneous social gathering created by an Organiser via the Application, visible to other Users on an interactive map, together with details specified by the Organiser, including location, time, description and any participation restrictions.
    18. WAVE SYSTEM – Application functionality allowing Users to express interest in making contact with another User; the mutual exchange of Waves between two Users (Mutual Wave) unlocks the ability to exchange private messages.
    19. COMMUNITY – a themed group of Users gathered around shared interests or activities, created by a User holding an active Premium Subscription (the Community Creator), with the ability for further Users to join, share content on the Community wall and participate in Community Events. A Community may operate in one of three join modes: open (anyone may join), approval-based (joining requires Creator or moderator approval) or invite-only.
    20. COMMUNITY CREATOR – a User holding an active Premium Subscription who created a given Community and manages its settings, membership and moderation.
    21. COMMUNITY MODERATOR – a User appointed by the Community Creator to assist in managing the Community, including moderating wall messages, accepting join requests and removing members. A Community may have up to 2 moderators.
    22. COMMUNITY EVENT – an Event created within a Community and visible only to its members.

2. Purpose of the Nevt app, legal disclaimers

  1. The purpose of the Nevt Application is to allow Users to discover and create spontaneous social Events, make contact with other Users sharing similar interests, and build social relationships based on common participation in Events. The Application is intended to build local community through activity on the map, the Wave system and mutual rating of Users. To achieve this purpose the Application has been equipped with functionalities including in particular: registration and authorisation of an Account via email and password, discovering and creating Events on an interactive map, Event chats, the Wave System, private messaging between Users with a Mutual Wave, creating and joining Communities together with use of the discussion wall and Community Events, mutual rating of Users after Events, and – in the case of a Premium Subscription – the use of extended features.
  2. The Service Provider of the Nevt Application provides only a technical tool and is not obliged to verify the purpose for which Users actually use the Application. The Service Provider takes due care to make the Application clear and transparent to Users but cannot guarantee that every User will be able to use the Application independently or that it will be suitable for the purposes expected by the User. To the fullest extent permitted by applicable law, it is assumed that the Service Provider provides the Application, including all its functionalities and resources, in the form in which it is delivered („as is") and makes no implied or express warranties as to its quality or suitability for particular purposes.
  3. The Service Provider does not guarantee the safety of in-person gatherings organised as part of Events. The Application is solely a technical tool enabling contact and organisation of gatherings. Any decisions regarding participation in Events, including in-person meetings with other Users, are made by Users at their own risk. The Service Provider does not verify the identity or background of Users.
  4. Nothing in these Terms is intended to exclude or limit the Service Provider's liability to the extent that such liability cannot be excluded or limited under mandatory provisions of law, in particular in relation to Users who are consumers.

3. General terms of use of the app

  1. The User is obliged to use the Nevt Application in accordance with its subject matter, purpose and these Terms, in a manner consistent with law and good practice, having regard for the personal rights, copyrights and intellectual property of the Service Provider, other Users and third parties. The User is obliged to enter data consistent with the actual state. The User is also prohibited from taking actions aimed at or resulting in the disruption of the proper functioning of the Application.
  2. Only persons who are 18 years of age or older may use the Nevt Application. By registering an Account the User declares and warrants that they meet this age requirement. The Service Provider reserves the right to request age verification and to close any Account that does not meet this criterion.
  3. The Service Provider complies with Article 14(1) of the Act of 18 July 2002 on providing services by electronic means (Journal of Laws of 2002 No. 144, item 1204, as amended), according to which it is not liable for User data stored in the Application if it is unaware of the unlawful nature of such data or related activity, and upon receipt of an official notice or credible information about the unlawful nature of the data or related activity, shall immediately prevent access to such data.
  4. Use of the Nevt Application involves standard risks associated with the Internet. The basic risk to every Internet user, including users of Electronic Services, is the possibility of „infection" of the ICT system with various types of software created mainly to cause harm or to gain unauthorised access to User data. To avoid such risks, the Service Provider recommends that the User keep their operating system, antivirus software and other security measures of their device up to date. A specific risk related to the nature of the Nevt Application is the sharing of User location data for the functionality of discovering nearby Events. The User's location may be visible to other Users in the „Nearby" mode. The Application enables optional masking of the location by randomly shifting the coordinates by up to 500 meters; however, the User should still be aware that Event locations are visible to other Users browsing the Application. Location is processed solely with the User's consent and in the scope described in the Privacy Policy.
  5. Use of the Nevt Application involves the introduction of analytical tools into the User's ICT system. The Service Provider uses the Firebase Analytics service (an analytical tool provided by Google LLC) to collect anonymised statistical data on the use of the Application, including the number of Events created and completed and User activity. Detailed information on the scope and manner of processing personal data through the aforementioned analytical services, including transfers to third countries, is set out in the Privacy Policy, which forms a separate document.
  6. The data controller for personal data processed in the Nevt Application in connection with these Terms is the Service Provider. Personal data is processed for the purposes, periods and based on the grounds and principles set out in the privacy policy, which forms a separate document. Use of the Application, including making purchases in it, is voluntary. Similarly, the provision of personal data by the User using the Application is voluntary, subject to the exceptions set out in the privacy policy.

4. Detailed terms of use of the app and website

  1. The Nevt Application is available for download on Google Play and App Store as a mobile app for Android and iOS devices. Information about the Application is also available through the Nevt Website at nevt.app. The Website does not serve for using the Application's social functionalities; it performs only an informational role.
  2. The minimum technical requirements for using the mobile Application are: (1) a smartphone, tablet or other mobile device with an active Internet connection (iPhone or an Android phone); (2) iOS 16.0 or newer, or Android 8.0 (Oreo) or newer; (3) an active email address enabling receipt of emails for the purpose of verifying the account, or an active Google Play (Android) or App Store (iOS) account; (4) enabled location services (GPS) for full access to the map; (5) access to the camera and photo library for uploading profile and Event photos; (6) approximately 100 MB of free storage.
  3. The minimum technical requirements for using the Nevt Website are: (1) a computer, laptop or other device with Internet access; (2) an up-to-date version of a web browser (e.g. Mozilla Firefox, Google Chrome, Safari, Opera, Microsoft Edge); (3) enabled cookies and JavaScript support.
  4. Data transmission costs associated with downloading, installing and using the Nevt Application and the Nevt Website are borne by the User in accordance with the agreement with their telecom operator or Internet service provider.
  5. Use of the core functionalities of the Nevt Application by Users is free of charge. Selected functionalities are available under a paid Premium Subscription. The scope of premium functionalities, subscription period and payment terms are specified in the Application or the Price List.
  6. The User should be aware that content published in the Application, including Event descriptions, ratings and messages, constitutes subjective content from Users and may not reflect the complete picture of a given person or situation. Decisions made on the basis of content available in the Application, including decisions regarding participation in Events, are made at the User's own risk.
  7. Content published in the Application, including Event descriptions, comes from Users and they bear full responsibility for its legality, accuracy and non-infringement of third-party rights.
  8. The Service Provider may monitor the use of the Application to the extent necessary to ensure system security, prevent abuse, protect the rights of other Users and ensure the proper functioning of the Premium Subscription.
  9. To ensure stability and security of the Application, the Service Provider may introduce technical restrictions on the number of Events created, Waves sent, messages or other operations performed within a given period from a single account. These restrictions may be differentiated depending on the type of account (basic account or account with an active Premium Subscription).
  10. The User may at any time cease using the Application by uninstalling it from their mobile device. Uninstalling the Application is not the same as deleting the User's Account or terminating the Premium Subscription agreement. Account deletion follows the procedure set out later in these Terms.

5. App functionalities

  1. Full use of the Nevt Application requires creating and activating a User Account by registering with an email address and password and verifying the email. A User without an Account cannot create or join Events, use the Wave System, send messages or use other social functionalities of the Application.
  2. The Nevt Application is free of charge for Users in respect of its core functionalities. After creating an Account the User may use these functionalities without time limits, subject to any technical limits set out in these Terms. Users may activate the paid Premium Subscription, the scope, duration and payment terms of which are set out in the Application or the Price List.
  3. After creating an Account the User may in particular use the following free functionalities of the Nevt Application:
    1. Creation of a profile linked to an email address and management of privacy and visibility settings.
    2. Discovering nearby Events on an interactive map, with filters by category, number of participants and start time.
    3. Creating social Events with specification of location, time, description and any participation restrictions (e.g. age range, participant gender).
    4. Joining Events created by other Users, subject to acceptance by the Organiser.
    5. Using Event chat, including the internal chat for confirmed Participants and the external chat (Questions) available to all Users.
    6. Sending Waves to other Users to express interest in contact, subject to daily Wave limits.
    7. Exchanging private messages with Users with whom a Mutual Wave exists.
    8. Rating other Users (a system of likes/dislikes with optional comments) after sharing an Event.
    9. Reporting Users, Events, chat messages and ratings using built-in reporting tools.
    10. Receiving system notifications and messages related to activity in the Application.
    11. Joining existing Communities – depending on the Community's join mode: directly (open mode), by submitting a request to join (approval mode) or upon receiving an invitation (invite-only mode). A User without an active Premium Subscription may be a member of at most 3 (three) Communities at the same time.
    12. Viewing the list of Community members, reading and posting messages on the Community wall (subject to the rate limits set out in point 5.6) and browsing Community Events of which the User is a member.
    13. Browsing basic information about Communities (name, description, tags, location, number of members, join mode) and searching for Communities in the immediate vicinity on the map.
  4. „Nearby" mode (discovering other Users). The Nevt Application offers an additional „Nearby" mode that allows Users to discover other Users within a specified area on the map. Within this mode:
    1. basic filters available to all Users cover in particular the geographic range, enabling display of Users located in a given area;
    2. advanced filters available only to Users holding an active Premium Subscription cover: (i) a gender visibility filter (showing only men or only women) – which works bilaterally, i.e. the User sees only people of a given gender and is visible only to people of that gender; (ii) an age range filter – also bilateral; (iii) a filter limiting visibility only to other Users holding an active Premium Subscription – also bilateral;
    3. in the „Nearby" mode only Users who are within a given area on the map and match the selected filters are displayed.
  5. Functionalities available under the Premium Subscription. The Premium Subscription unlocks in particular the following additional functionalities:
    1. Creating Events visible only to Premium users – a User with an active Premium Subscription may create Events visible only to other Premium users. Such Events remain visible on the map also to users without a Premium Subscription but with a limited scope – only the Info tab is visible containing basic information about where and when the Event will take place; users without a Premium Subscription do not see the Organiser's detailed information or the list of participants, cannot join the Event and cannot view chats.
    2. Extended Event creation options – Premium users can create more advanced Events, including: specifying the gender of participants allowed to join; defining an accepted age range for participants; creating an Event available only to Premium users (in accordance with letter a above); specifying whether the Questions tab is to be visible for the Event.
    3. Advanced filters in „Nearby" mode – in accordance with point 5.4 above, including gender, age range and Premium-only visibility filters.
    4. Increased daily Wave limits.
    5. No daily Event creation limit – a User without a Premium Subscription may create a maximum of 10 (ten) Events within any 24-hour period. This restriction is intended to protect against abuse, including attempts to overload the system by mass Event creation. A User with an active Premium Subscription is not subject to this limit.
    6. Creating Communities – a User with an active Premium Subscription may create and manage their own Communities as a Community Creator. A single Premium User may create a maximum of 5 (five) Communities. Creating Communities is not available to Users without an active Premium Subscription.
    7. Creating Community Events – a Premium User who is a member of a Community may create Events linked to that Community, visible only to its members.
    8. Searching for Communities by city – advanced search for Communities with a city filter, not available to accounts without a Premium Subscription.
    9. Removal of the 3-Community cap – a User with an active Premium Subscription may be a member of any number of Communities (the 3-Community limit applies only to accounts without a Premium Subscription).
    10. Reduced rate limit for Community wall messages – a Premium User may post on the Community wall every 1 minute instead of the standard 5-minute limit applicable to accounts without a Premium Subscription (subject to point 5.6).
    11. Access to other tools and extended features introduced by the Service Provider over the course of the Application's development.
  6. Automatic anti-spam and anti-abuse safeguards. To protect Users from abuse, including spam attacks, the Service Provider deploys automatic mechanisms for detecting suspicious activity. If the system detects suspicious patterns of message sending (e.g. sending messages at a frequency clearly exceeding normal human capacity), the relevant User may be automatically subject to a 24-hour block on using chat. The block is preventive in nature and serves to protect other Users; it expires automatically 24 hours after being imposed. Additionally, to counter spam on Community walls, posting messages on a Community wall is subject to rate limits: at least 5 minutes between consecutive messages for Users without a Premium Subscription, and at least 1 minute for Premium Users. The Community Creator and moderators are exempt from this limit.
  7. A detailed description of the current functionalities of the Application and services provided by electronic means is available in these Terms and in messages displayed while using the Application. The Service Provider reserves the right to develop, modify or expand functionalities, while preserving the rights acquired by Users and in accordance with applicable law.

6. Use of the user account

  1. The User Account Electronic Service in the Nevt Application is provided free of charge for an indefinite period. The Account may be linked to a paid Premium Subscription in accordance with the provisions of point 7 of these Terms.
  2. The User Account is created by: (1) providing an email address and creating a password in the registration form available in the Application, and (2) confirming the registration by clicking the verification link sent to the given email address. Upon successful verification of the email address, an agreement for the provision of the Account Electronic Service is concluded between the User and the Service Provider.
  3. Registration and login to the Application are carried out using an email address and a password. The Application also allows login via Google Account (Google Sign-In) and Apple ID (Sign in with Apple). The use of external identity providers is subject to the terms and privacy policies of those providers.
  4. The User is obliged to provide data consistent with the actual state and to update it in case of changes. The User is liable for the consequences of providing false or outdated data.
  5. The User may have only one active Account. Creating multiple Accounts to circumvent technical or organisational restrictions of the Application, including to circumvent a block imposed by the Service Provider, is prohibited.
  6. The User is obliged to keep the data allowing access to the Account, including the password, confidential. It is prohibited to share the Account with third parties, in particular by means of paid or unpaid transfer, lending or co-using of the Account.
  7. Uninstalling the Application from a mobile device does not result in deletion of the Account. To delete the Account, the User may at any time use the Account deletion functionality available in the Application settings or send a relevant request to the Service Provider by electronic means to the address indicated in these Terms. Deletion of the Account results in loss of access to all functionalities and content assigned to the Account, subject to obligations arising from law and the Privacy Policy. Due to obligations related to handling reports and protecting Users, certain data related to reports of violations (including copies of reported content) may be retained by the Service Provider even after the Account is deleted, to the extent necessary to fulfil legal obligations and as described in the Privacy Policy.
  8. The Service Provider has the right to suspend and, in the event of serious or repeated violations, to delete the User Account, in particular when:
    1. the User violates the provisions of these Terms;
    2. publishes content that is unlawful, vulgar, offensive, infringes personal rights, copyrights or other third-party rights;
    3. publishes content promoting illegal activity, drug use or other prohibited substances;
    4. harasses, intimidates, threatens or applies other forms of violence towards other Users;
    5. takes actions threatening the security of the Application's ICT system or other Users;
    6. uses automated systems, bots or scrapers to access the Application;
    7. creates a new account to circumvent a block or Account restrictions;
    8. uses the Application in a manner inconsistent with its social and gathering character;
    9. is in arrears with due payments for the Premium Subscription.
  9. Suspension of the Account consists in temporarily blocking the ability to log in and use the Application's functionalities. Suspension may take place for a definite or indefinite period, or until the cause of the violation is removed.
  10. Where possible, the Service Provider shall call on the User to cease the violations before suspending the Account. In cases of flagrant or repeated violations, the Account may be suspended without prior notice.
  11. The User will be informed about the suspension or deletion of the Account by email or an in-App message, together with the reason for the decision.
  12. If the reasons for suspension persist for at least 30 days, the Service Provider may terminate the agreement for the provision of the Account Electronic Service with a 7-day notice period.
  13. Deletion of the Account does not exclude the possibility of further processing of data to the extent and for the period required by law or indicated in the Privacy Policy.
  14. After the Account is deleted, the User may register again, unless the Account was deleted due to reasons attributable to the User, or the User's email address or device identifiers have been placed on the blocklist – in which case repeat registration is not permitted.

7. Payment terms in the app and website

  1. Detailed information about the Premium Subscription, including its scope, duration and prices, is available in the Nevt Application and in the relevant app stores (Google Play, App Store) before purchase.
  2. The purchase of a Premium Subscription is made exclusively through Google Play (for Android devices) or App Store (for iOS devices). Payments are processed by the operators of those stores. The Service Provider does not process User payment card data.
  3. The Premium Subscription renews automatically for the next billing period unless the User cancels the subscription before the end of the current billing period. Cancellation is made via the subscription management settings in App Store or Play Store on the User's device.
  4. The Service Provider may offer free trial periods of the Premium Subscription. The duration of the trial period and the qualification conditions are displayed in the Application before activation. If the subscription is not cancelled before the end of the trial period, it will automatically convert into a paid subscription at the displayed price.
  5. Subscription prices are given in the currency displayed in the app store and include applicable taxes. The total price is presented to the User before payment.
  6. The Premium Subscription is activated immediately upon receipt of confirmation of a successful payment from the app store operator.
  7. Refunds for the Premium Subscription are handled in accordance with the rules of the relevant app store (Apple App Store or Google Play Store). The Service Provider does not issue refunds directly.

8. Nevt Website

  1. The Nevt Website is available at nevt.app and performs solely an informational role. It is not a browser version of the Nevt Application designed for use of the social functionalities by Users and does not allow creating or browsing Events, sending messages or using other interactive features of the Application.
  2. The Nevt Website is intended primarily to present the idea and operating principles of the Nevt Application, to explain its functionalities, to describe the mechanism for discovering Events and making contact, and to provide information on the terms of the Premium Subscription.
  3. Access to the informational content of the Nevt Website does not require registration or login and is available to all visitors of the website at nevt.app.
  4. All functionalities related to creating, managing and browsing Events, using the Wave System, exchanging messages and rating Users are available only in the mobile Nevt Application.
  5. The minimum technical requirements for using the Nevt Website are: a device with Internet access and an up-to-date web browser with cookies and JavaScript enabled. Data transmission costs are borne by the User in accordance with the agreement with their telecom operator or Internet service provider.
  6. The Service Provider reserves the right to modify the scope of functionalities of the Nevt Website, while preserving the rights acquired by Users and in accordance with applicable law.

9. Rules for publishing content and user ratings

  1. The Nevt Application allows Users with an active Account to add content, including Event descriptions, Community descriptions, chat messages, messages on Community walls, ratings of other Users, photos uploaded to Events ("Event Photos") and photos uploaded to Communities as Memories ("Community Memories"), on the terms set out in these Terms.
  2. A User adding content or ratings is obliged to act in accordance with law, these Terms and the principles of social conduct. In particular, it is not permitted to post content:
    1. infringing personal rights, intellectual property rights or other rights of third parties;
    2. unlawful, vulgar, offensive or containing hate speech;
    3. promoting illegal activity, drug use or other prohibited substances;
    4. containing nudity or sexually explicit content;
    5. constituting spam, advertisements or unsolicited commercial messages;
    6. containing false or misleading information.
  3. User ratings (a system of likes/dislikes with optional comments) may be given only after shared participation in an Event. The User is obliged to give reliable and fair ratings based on actual interactions and not to abuse the rating system to harass or unfairly attack other Users.
  4. Event Photos and Community Memories are subject to all the rules set out above and additionally:
    1. the User uploading a photo warrants that they have the right to upload it and that doing so does not infringe the rights of any person depicted in the photo, including the right to privacy and the right to one's own image. The User is solely responsible for obtaining any consent required from persons identifiable in the photo before upload;
    2. before storage, the Service Provider strips technical metadata embedded in the file (in particular EXIF data, including any GPS location of capture and device information). The visible image content is preserved as uploaded;
    3. an uploaded photo may be deleted by: (i) the User who uploaded it, (ii) the organizer of the Event to which it was uploaded, or (iii) any moderator of the Community to which it was uploaded. Following deletion, the underlying file is permanently removed from the Application's storage shortly afterwards;
    4. any person who is identifiable in an Event Photo or a Community Memory and who has not consented to its publication may request its removal using the in-app reporting tools or by contacting the Service Provider in accordance with these Terms. Such requests are handled in line with the procedure set out in this section.
  5. The Service Provider guarantees that all published content and ratings come from real, verified Users holding an active Account in the Application. At the same time, the Service Provider does not verify the truthfulness of individual ratings or descriptions.
  6. The Service Provider does not post, commission the posting of or remunerate for the addition of false or fake ratings. Any artificial shaping of rating content or their selection for the purpose of misleading is prohibited.
  7. The Service Provider reserves the right not to publish, remove or hide content violating the law or these Terms, as well as temporarily or permanently restrict the ability to add content by a User who repeatedly violates the rules.
  8. Any person may raise objections to the compliance of content with law or these Terms using the built-in reporting tools available in the Application or by contacting the Service Provider. Reports are handled within 14 days in a manner analogous to the complaint procedure set out in these Terms. Due to the obligation to ensure accountability and the ability to verify the validity of a report, the Service Provider retains records of reports and copies of reported content even after the Account of the reporting User or the reported User has been deleted, to the extent and for the period necessary to fulfil legal obligations, as described in detail in the Privacy Policy.
  9. Information on the rules for publishing content and the verification methods applied (in particular confirming the existence of an active Account of the content author) is continuously available in these Terms.

10. Contact with the Service Provider

The primary form of ongoing remote communication with the Service Provider is email (email address: jakub.plata@nevt.app), through which information related to the use of the Nevt Application can be exchanged with the Service Provider. Users may also contact the Service Provider in other ways permitted by law, using the contact details set out at the beginning of these Terms.

11. Complaint handling procedure

  1. This point 11 of the Terms sets out the complaint handling procedure common to all complaints submitted to the Service Provider, in particular complaints relating to Electronic Services and other complaints relating to the operation of the Service Provider or the Nevt Application.
  2. Below is additional information on the Service Provider's liability provided for by law:
  3. The basis and scope of the Service Provider's liability towards the User for the operation of the Application and its Electronic Services are determined by generally applicable provisions of Polish law, in particular the Civil Code, taking into account the contractual limitations of the Service Provider's liability arising from these Terms.
  4. In the case of digital content or digital services purchased by a User who is a consumer or a natural person referred to in Article 385[5] of the Civil Code, the provisions of the Consumer Rights Act as in force from 1 January 2023 apply, in particular Articles 43h – 43q of the Consumer Rights Act.
  5. Complaints related to the operation of the Application, including its Electronic Services, may be submitted by email to: jakub.plata@nevt.app with the subject „Complaint".
  6. The Service Provider recommends that the complaint description include: (1) information and circumstances concerning the subject matter of the complaint, in particular the type and date of occurrence of the issue; (2) the expectations of the person submitting the complaint; and (3) contact details of the complainant – this will facilitate and speed up the handling of the complaint by the Service Provider. The requirements given in the preceding sentence are recommendations only and do not affect the validity of complaints submitted without the recommended description.
  7. If the contact details of the complainant change during the handling of the complaint, the complainant is obliged to notify the Service Provider of this.
  8. The complainant may attach evidence (e.g. screenshots or documents) related to the subject matter of the complaint. The Service Provider may also request additional information or evidence from the complainant if this will facilitate and speed up the handling of the complaint.
  9. The Service Provider will respond to the complaint without undue delay, no later than within 14 calendar days from the date of receipt.

12. Restriction, suspension or termination of electronic services by the Service Provider

  1. The User may stop using the Nevt Application and individual Electronic Services at any time and without giving a reason, on the terms set out in these Terms, in particular by uninstalling the Application or deleting the Account.
  2. In cases of reasonable suspicion that the User's content or activity in the Nevt Application violates these Terms, the Service Provider is entitled to take appropriate steps in accordance with the provisions below.
  3. The Service Provider first takes steps to clarify any doubts concerning the compliance with these Terms of published content or User activity directly with the User concerned. For this purpose, the Service Provider may contact the User via email or an in-App message. Reasonable suspicion of violation of the Terms by the User further authorises the Service Provider to immediately take one or more of the actions listed below, along with the reason for them:
    1. sending the User a warning or a demand to take specified actions aimed at bringing their content or activity into compliance with these Terms;
    2. removing or hiding content introduced by the User, including Events, ratings or messages, to the extent that they violate these Terms;
    3. imposing a chat ban (temporary restriction on the ability to send messages);
    4. cancelling Events created in violation of these Terms;
    5. removing the User from a Community or imposing a block on joining a Community in cases of violation of the rules of that Community or of these Terms; the decision in this regard is taken by the Community Creator or a moderator, observing the principle of proportionality;
    6. dissolving (deleting) a Community by the Service Provider in case of serious or repeated violations of these Terms by the Community Creator or moderators; all members of the Community are informed of its dissolution.
  4. The Service Provider takes the above actions in a reasonable, necessary and proportionate manner to the nature, scale and recurrence of the violations committed. When deciding to apply specific measures against a User, the Service Provider is guided in particular by the need to ensure the safety of other Users and the proper operation of the Nevt Application.
  5. Notwithstanding the above, upon receipt of credible information that the User's content stored in the Nevt Application or related activity is unlawful, the Service Provider, acting pursuant to Article 14(1) of the Act of 18 July 2002 on providing services by electronic means, shall immediately prevent access to such content.
  6. In addition to the above provisions, the Service Provider reserves the right to restrict, suspend and, as a last resort, terminate the provision of all Electronic Services to a given User. The Service Provider takes such actions only when and to the extent that they are necessary, with the following conditions:
    1. Grounds for restricting, suspending or terminating Electronic Services may include in particular: (i) the User providing false or outdated data; (ii) publishing content violating the law, good practice, principles of social conduct or third-party rights; (iii) harassing, intimidating or using violence against other Users; (iv) taking actions threatening the security of the Nevt Application's ICT system or other Users; (v) using automated systems, bots or scrapers; (vi) creating new accounts to circumvent a block; (vii) actions threatening the Service Provider's reputation; (viii) a legal or regulatory obligation requiring the Service Provider to terminate the provision of Electronic Services; (ix) repeated violations of the Terms by the User.
    2. Restriction of Electronic Services consists in preventing access to selected functionalities of the Nevt Application, e.g. creating Events, sending messages or using the Wave System.
    3. Suspension of Electronic Services consists in temporarily blocking access to the Account and all functionalities.
    4. Restriction or suspension may be for a definite or indefinite period – until the cause is removed. The User is obliged to remove the cause and notify the Service Provider. The Service Provider lifts the restriction or suspension without undue delay once the cause has ceased.
    5. The Service Provider takes decisions in a reasonable, necessary and proportionate manner. Where possible, it calls on the User to cease violations. It first applies a restriction, then suspension, and termination only as a last resort.
    6. The Service Provider informs the User of restriction or suspension before or at the time the decision takes effect, with a justification, by electronic means.
    7. The Service Provider informs of the termination of Electronic Services at least 30 days in advance, except in cases of legal obligations, overriding reasons or repeated violations.
    8. The justification includes reference to the facts and grounds of the decision, with exceptions in cases of legal obligations or repeated violations.
    9. The User has the right to clarify the matter under the complaint procedure. If the decision is revoked, the Service Provider restores access and data.
  7. Termination of Electronic Services does not affect the retention of data for a period necessary for other purposes consistent with the Privacy Policy.

13. Search and visibility mechanisms of Events (ranking)

  1. The Service Provider uses mechanisms in the Nevt Application for searching and ranking Events and Users, which affect their visibility in search results and on the map.
  2. The main parameters determining search and visibility include:
    1. geographic distance from the User's location (the basis for discovering Events on the map);
    2. the Event start time (Events closer in time are displayed as more current);
    3. the User's filter settings (category, number of participants, age or gender restrictions);
    4. holding an active Premium Subscription, allowing the creation of Events visible only to other Premium users;
    5. Community membership – Community Events are visible only to members of that Community, and the Community wall and list of members are accessible only to Community members;
    6. privacy settings and participation restrictions set by the Organiser.
  3. The parameters specified in point 13.2 are intended to help Users find relevant Events near their location and increase the chances of making social connections in line with their preferences.
  4. Users holding a Premium Subscription may create Events visible only to other Premium users. Activation of the Premium Subscription is clearly marked in the Application. Detailed information on the impact of the Premium Subscription on visibility is available in the Price List.

14. Data access in the Nevt app and Nevt website

  1. The categories of data available in the Nevt Application and the Nevt Website include: data voluntarily shared by Users (e.g. email addresses, profile data, Event descriptions), data generated from the use of functionalities (e.g. ratings, activity statistics) and data publicly available on the Nevt Website.
  2. The scope of access depends on the type of Account and the functionality:
    1. User without an Account: on the Nevt Website – access only to informational content about the Application (without login); in the Nevt Application – no access to social functionalities.
    2. User with an Account (without Premium Subscription): access to Events near their location; access to their own profile, ratings and activity history; access to Event chats in which they are a participant; access to private messages with Users with whom they have a Mutual Wave; no access to Events marked as visible only to Premium users.
    3. User with an Account and an active Premium Subscription: access to all functionalities available for basic accounts; access to Premium Events and the ability to create Events visible only to Premium users; increased daily Wave limits; the ability to create Communities (up to 5 per account) and Community Events; removal of the 3-Community cap applicable to basic accounts.
    4. The Service Provider: as data controller, has access to data processed in the Nevt Application's system to the extent necessary for the provision of services, security, handling of complaints and fulfilment of legal obligations, in accordance with the Privacy Policy.
    5. Access to Community data. Access to data related to Communities depends on membership:
      1. basic information about a Community (name, description, tags, location, number of members, join mode, Creator) is visible to all logged-in Users;
      2. the list of members, messages on the Community wall and Community Events are available only to Users who are members of that Community;
      3. extended data concerning management of the Community (list of pending join requests, list of invitations, list of banned Users) is available only to the Community Creator and designated moderators;
      4. a User banned from a Community cannot rejoin it until unbanned by the Creator or a moderator.
  3. Users are obliged to process data obtained via the Nevt Application only within the scope of functionalities (e.g. making contact, participating in Events) and in accordance with personal data protection regulations.
  4. It is prohibited to use the data for purposes unrelated to the Application, in particular for direct marketing without consent, for building external databases or for infringing the rights of third parties.
  5. In the event of a breach of data processing rules, the Service Provider may apply the measures provided for in these Terms, including restriction, suspension or termination of Electronic Services.

15. Statutory right of withdrawal from the contract

  1. Core service (free of charge): The core functionalities of the Nevt Application are provided free of charge. A consumer may terminate the agreement for the provision of a free Electronic Service at any time by deleting their Account in accordance with the procedure described in point 6 of these Terms, which has an effect analogous to withdrawal from the contract.
  2. Premium Subscription: A consumer who has concluded a distance contract for the Premium Subscription may withdraw from it within 14 calendar days without giving any reason and without incurring costs, subject to point 15.3 below.
  3. The right of withdrawal from a contract for the Premium Subscription does not apply to a consumer if the Service Provider has fully performed the service with the consumer's express and prior consent and the consumer has been informed before the performance began that upon performance by the Service Provider they lose the right of withdrawal, and has acknowledged this. By purchasing a Premium Subscription and consenting to immediate access to its features, the User confirms the above conditions. In cases where the right of withdrawal applies (i.e. where the service has not been fully performed), the period for withdrawal from the Premium Subscription agreement starts from the date of conclusion of the contract.
  4. To meet the withdrawal deadline, it is sufficient to send the withdrawal declaration before its expiry. The withdrawal declaration may be made electronically by email to: jakub.plata@nevt.app. The consumer may use for this purpose the model withdrawal form which constitutes Annex No. 2 to the Consumer Rights Act, although it is not obligatory.
  5. Effects and costs related to exercising the right of withdrawal:
    1. In the event of withdrawal from the Premium Subscription agreement, the Service Provider, from the date of receipt of the consumer's withdrawal declaration, shall not use content other than personal data provided or created by the consumer during use of the Premium Subscription, with exceptions provided by law. At the consumer's request, the Service Provider shall make available to them content other than personal data which was provided or created by the consumer. The consumer is obliged to cease using Premium features and making them available to third parties.
    2. In the event of withdrawal to which none of the exclusions indicated in point 15.3 applies, the Service Provider is obliged to return all payments made by the consumer without undue delay, no later than within 14 calendar days from the date of receipt of the consumer's withdrawal declaration. Refunds are processed via the app store operator (Apple App Store or Google Play Store) in accordance with its refund policy.
    3. In the case of a service the performance of which – at the consumer's express request – began before the expiry of the withdrawal period, the consumer who exercises the right of withdrawal after making such a request is obliged to pay for services rendered until the withdrawal from the contract, calculated proportionally to the scope of the service rendered.
  6. The provisions of this point 15 of the Terms concerning the consumer also apply to contracts concluded with a User who is a natural person referred to in Article 385[5] of the Civil Code.

16. Out-of-court methods of complaint handling and pursuing claims, and the rules of access to those procedures

  1. Out-of-court methods of dispute resolution include, among others: (1) bringing the parties' positions closer, e.g. through mediation; (2) proposing a solution to the dispute, e.g. through conciliation; and (3) resolving the dispute and imposing a solution on the parties, e.g. by arbitration (arbitration court). Detailed information on the possibility for a consumer to use out-of-court methods of complaint handling and pursuing claims, access rules for those procedures and a friendly search engine for entities dealing with amicable dispute resolution are available on the website of the Office of Competition and Consumer Protection at: https://polubowne.uokik.gov.pl/.
  2. At the President of the Office of Competition and Consumer Protection there is a contact point whose task is, among others, to provide consumers with information on out-of-court resolution of consumer disputes. The consumer may contact the point by: (1) telephone – calling 22 55 60 332 or 22 55 60 333; (2) email – sending a message to: kontakt.adr@uokik.gov.pl; or (3) in writing or in person – at the Office's Central Office at plac Powstańców Warszawy 1 in Warsaw (00-030).
  3. The consumer has the following examples of options for using out-of-court methods of complaint handling and pursuing claims: (1) a motion for dispute resolution to a permanent amicable consumer court; (2) a motion for out-of-court resolution of the dispute to the voivodeship inspector of the Trade Inspection; or (3) assistance from the district (municipal) consumer ombudsman or a social organisation whose statutory tasks include consumer protection (e.g. Federation of Consumers, Association of Polish Consumers). Advice is given, among others, by email at porady@dlakonsumentow.pl and via the consumer helpline at 801 440 220 (helpline open on business days, 8:00-18:00, charge according to operator's tariff).

17. Technical breaks and failures

  1. The Service Provider uses due care to ensure the proper and uninterrupted functioning of the Nevt Application and its Electronic Services. Due to the complexity of the Application and its Electronic Services and external factors outside the Service Provider's control (e.g. DDoS – distributed denial of service attacks), errors and technical failures may occur preventing or limiting in any way the operation of the Application and the possibility of using its Electronic Services. The Service Provider will in such a case take all possible actions to limit the negative effects of such events as much as possible.
  2. The Service Provider promptly informs Users of any errors and technical failures referred to in point 17.1 above and the expected date of their removal.
  3. In addition to breaks caused by errors and technical failures, there may also be other technical breaks during which the Service Provider takes actions aimed at the development of the Application and its Electronic Services and their protection against errors and technical failures.
  4. The Service Provider plans technical breaks in such a way as to be as least burdensome for Users as possible, in particular scheduled at times of lower traffic in the Application (e.g. night hours) and only for the time necessary to carry out the actions required by the Service Provider. The Service Provider informs Users of planned technical breaks with appropriate notice, also stating the expected duration of the planned break.
  5. The Service Provider is not liable to the User for damages and failure to perform obligations resulting from any errors and technical failures and technical breaks referred to in this point 17 of the Terms. This point 17 is not intended to exclude or limit the Service Provider's liability under mandatory provisions of law, in particular towards consumers and natural persons referred to in Article 385[5] of the Civil Code, including statutory liability for improper performance of the service.

18. License to use the app

  1. Copyright and intellectual property rights to the Nevt Application as a whole and its individual elements, including content, graphics, works, designs and signs available within it, belong to the Service Provider or other authorised third parties and are protected under the provisions of Copyright Law and other generally applicable law. The protection granted to the Application covers all forms of its expression.
  2. The Application is to be treated like any other work subject to copyright protection. The User has no right to copy the Application, except in cases permitted by mandatory law. The User also undertakes not to modify, adapt, translate, decode, decompile, disassemble or in any other way attempt to determine the source code of the Application, except in cases permitted by mandatory law.
  3. The User using the Application does not acquire ownership of any copyrights to the Application. The User is granted only – on the terms set out in the Terms – a non-transferable, worldwide and non-exclusive licence entitling them to use the Application in accordance with its purpose and subject matter, with these Terms and in a manner consistent with law and good practice, having regard for personal rights, personal data and the copyrights and intellectual property of the Service Provider, other Users and third parties and entities.
  4. Under the granted licence, the User is entitled to use the Application by downloading, installing, permanent or temporary reproduction in the memory of the User's mobile device, as well as playing, applying and displaying the Application to the extent necessary to use all functionalities and resources of the Application in accordance with its purpose and subject matter and exclusively for the User's own, personal use, within the scope specified in these Terms and under Copyright Law, excluding use for commercial purposes.
  5. All rights beyond the above not granted expressly to the User are reserved by the Service Provider, in particular the User is not entitled to (1) distribute the Application, including leasing and lending the Application or its copies in any form; (2) sublicense the Application (including granting other persons access to the Application); (3) market the Application, including lending or leasing; and (4) interfere with the source code and structure of the Application (including making translations, distributing, sublicensing or marketing such translations in any form).
  6. By submitting content (photos, text, messages) to the Nevt Application, the User retains ownership of the content and grants the Service Provider a non-exclusive, worldwide, royalty- free licence to use, display and distribute such content within the Application solely for the purpose of providing the Service. This licence expires upon deletion of the content by the User or deletion of the Account.
  7. Particular elements of the Application may be subject to separate terms and licences – in such case the User is obliged to comply with them as well.
  8. The Service Provider reserves the right to terminate this licence in the event of a breach of its terms by the User, also in relation to specific devices from which the breach was made. Termination of the licence may occur independently of the suspension or deletion of the User's Account under points 6.9 – 6.13 of these Terms.
  9. The Service Provider's and third parties' trademarks should be used in accordance with applicable law.

19. Illegal content and other content inconsistent with the Terms

  1. This point of the Terms contains provisions arising from the Digital Services Act in the scope of the Application and the Service Provider. The Application requires the provision of specified data to use its functionalities (e.g. data necessary to register an Account and use specific Application functionalities). In each case of providing content by a Recipient, they are obliged to comply with the rules set out in the Terms.
  2. CONTACT POINT – The Service Provider designates the email address jakub.plata@nevt.app as a single contact point. The contact point enables direct communication of the Service Provider with authorities of Member States, the European Commission and the Digital Services Board and simultaneously enables Recipients to communicate with the Service Provider directly, quickly and in a friendly manner by electronic means, for the purposes of applying the Digital Services Act. The Service Provider designates Polish and English as languages for communication with its contact point.
  3. Procedure for reporting Illegal Content and actions in accordance with Article 16 of the Digital Services Act:
    1. To the email address jakub.plata@nevt.app any person or any entity may report to the Service Provider the presence of specific information which the person or entity considers to be Illegal Content.
    2. The notification should be sufficiently precise and adequately substantiated. To this end, the Service Provider enables and facilitates the submission to the above email address of notifications containing all of the following elements: (1) a sufficiently substantiated explanation of the reasons why the person or entity alleges that the reported information constitutes Illegal Content; (2) a clear indication of the exact electronic location of the information, such as the exact URL or URLs, and, where applicable, additional information enabling the identification of the Illegal Content, appropriate to the type of content and the specific type of service; (3) the name and email address of the person or entity making the notification, except for a notification concerning information considered related to one of the offences referred to in Articles 3–7 of Directive 2011/93/EU; and (4) a statement confirming the bona fide belief of the person or entity making the notification that the information and allegations contained therein are accurate and complete.
    3. The notification referred to above shall be considered as giving rise to actual knowledge or awareness for the purposes of Article 6 of the Digital Services Act in relation to the information concerned if it allows the Service Provider acting with due diligence to determine – without detailed legal analysis – the illegal nature of the activity or information concerned.
    4. If the notification contains electronic contact details of the person or entity that made the notification, the Service Provider shall without undue delay send to such person or entity a confirmation of receipt of the notification. The Service Provider shall also inform such person or entity without undue delay of its decision in respect of the information to which the notification relates, providing information on the possibilities to appeal against the decision made.
    5. The Service Provider shall process all notifications it receives under the mechanism referred to above and take decisions in respect of the information to which the notifications relate in a timely, non-arbitrary and objective manner and with due diligence. If, for the purposes of such processing or decision-making, the Service Provider uses automated means, it shall include information thereon in the notification referred to in the previous point.
  4. Information on restrictions that the Service Provider imposes in connection with the use of the Application, with regard to information provided by the Recipient:
    1. In the case of providing any content within the Nevt Application, the Recipient is subject to restrictions indicated in the provisions of these Terms.
    2. The Service Provider reserves the right to moderate content provided by Recipients in the Application. Moderation takes place in good faith and with due diligence and at the Service Provider's own initiative or upon received notifications in order to detect, identify and remove Illegal Content or other content inconsistent with the Terms or to prevent access to it, or to take the necessary measures to meet the requirements of Union and national law consistent with Union law, including requirements set out in the Digital Services Act, or the requirements contained in the Terms.
    3. The moderation process may take place manually by a person or be based on automated or partially automated tools facilitating the Service Provider's identification of Illegal Content or other content inconsistent with the Terms, including automatic detection of spam and patterns of abuse in chat messages. After identifying such content, the Service Provider decides whether to remove or prevent access to the content or otherwise restrict its visibility, or takes other actions it deems necessary (e.g. imposing a chat ban, cancelling an Event or contacting the Recipient to clarify objections and change content). The Service Provider shall in a clear and easily understandable manner inform the Recipient who provided the content (if their contact details are available) of its decision, the reasons for it and the available possibilities to appeal against the decision.
    4. In exercising its rights and obligations under the Digital Services Act, the Service Provider is obliged to act with due diligence, objectively and proportionately, and with due regard to the rights and legitimate interests of all parties involved, including the service recipients, in particular with consideration for the rights enshrined in the Charter of Fundamental Rights of the European Union, such as freedom of expression, freedom and pluralism of the media, and other fundamental rights and freedoms.
  5. Any comments, complaints, appeals or objections concerning decisions or other actions taken (or the lack of action taken) by the Service Provider on the basis of a received notification or a decision taken in accordance with these Terms may be submitted in a manner analogous to the complaint procedure indicated in point 11 of these Terms. Use of this procedure is free of charge and allows complaints to be submitted electronically to the specified email address. The use of the notification and complaint procedure does not prejudice the right of the person or entity to initiate proceedings before a court and does not infringe other rights.
  6. The Service Provider processes all comments, complaints, appeals or objections concerning decisions or other actions taken (or the lack of action taken) by the Service Provider on the basis of a received notification or the decision taken, in a timely, non-discriminatory, objective and non-arbitrary manner. If a complaint or other notification contains sufficient grounds for the Service Provider to conclude that its decision not to act in response to the notification is unjustified or that the information to which the complaint relates is not illegal and inconsistent with the Terms, or contains information indicating that the action of the complainant does not justify the measure taken, the Service Provider shall without undue delay revoke or modify its decision to remove or prevent access to the content or otherwise restrict its visibility or take other actions it deems necessary.
  7. Recipients or other persons or entities that have submitted a notification of Illegal Content, to which decisions of the Service Provider concerning Illegal Content or content inconsistent with the Terms are addressed, have the right to choose any certified out-of-court dispute resolution body certified by a Digital Services Coordinator of a Member State for the purpose of resolving disputes concerning those decisions, including with regard to complaints that have not been resolved through the Service Provider's internal complaint-handling system.

20. Final provisions

  1. Contracts concluded on the basis of these Terms are concluded in Polish and in accordance with Polish law.
  2. Amendments to the Terms:
    1. The Service Provider reserves the right to amend these Terms for important reasons, i.e.: changes in law; compliance with a legal or regulatory obligation; changes in the scope or form of Electronic Services provided; adding new Electronic Services; the development of Application functionalities and resources; changes to the Price List; changes in payment methods and deadlines; the need to counter an unforeseeable and immediate threat to the protection of the Application, including Electronic Services and Users against fraud, malware, spam, data breach or other cybersecurity threats; changes in the Service Provider's data; improvement of user service quality – to the extent that these changes affect the implementation of the provisions of these Terms.
    2. Notification of the proposed changes is sent at least 15 days in advance of the day the changes come into force, subject to the change being able to be introduced without observing the 15-day notification period when the Service Provider: (1) is subject to a legal or regulatory obligation on the basis of which it is required to amend the Terms in a way that makes it impossible to comply with the 15-day notification period; or (2) must, by way of exception, amend its Terms in order to counter an unforeseeable and immediate threat to the protection of the Application, including Electronic Services and Users against fraud, malware, spam, data breach or other cybersecurity threats. In the last two cases referred to in the preceding sentence, the amendments take effect with immediate effect unless a longer period for the introduction of changes is possible or necessary, of which the Recipient is notified on each occasion.
    3. In the case of continuous contracts (e.g. use of the Account), the User has the right to terminate the agreement with the Service Provider before the expiry of the notification period on the proposed changes. Such termination becomes effective within 15 days from the date of receipt of the notification. In the case of a continuous contract, the amended Terms are binding on the User if they have been duly notified of the changes, in accordance with the notification period before their introduction, and have not terminated the contract during that period. Additionally, at any time after receiving notification of the changes, the User may accept the introduced changes and thereby waive further duration of the notification period. In the case of a contract other than a continuous contract, amendments to the Terms will not in any way infringe the User's rights acquired before the date of entry into force of the amendments to the Terms.
    4. In the event that an amendment to the Terms would result in the introduction of any new fees or an increase of existing ones, the consumer or natural person referred to in Article 385[5] of the Civil Code has the right to withdraw from the contract.
  3. In matters not regulated by these Terms, generally applicable provisions of Polish law apply, in particular: the Civil Code; the Act of 18 July 2002 on providing services by electronic means (Journal of Laws of 2002 No. 144, item 1204, as amended); the Consumer Rights Act; Copyright Law and other relevant provisions of generally applicable law.
  4. These Terms do not exclude the provisions in force in the consumer's habitual residence concluding a contract with the Service Provider which cannot be excluded by contract. In such a case, the Service Provider guarantees the consumer the protection granted to them under provisions which cannot be excluded by contract.

Thank you for reading carefully!

If you have any questions, we are always at your disposal.

We invite you to use our application,

The Nevt App Team

Effective date: 30 April 2026